• PERSONAL DATA PROTECTION AND INFORMATION NOTICE

PERSONAL DATA PROTECTION AND INFORMATION NOTICE

Pursuant to the Personal Data Protection Law No. 6698 ("the Law") , your personal data may be processed within the scope explained below by Şahinler Kollektif Şirketi Necmettin ve Serkan Şahinler ("Şahinler Koll.Şti." or "Kumaskumas.com") as the data controller. You can access detailed information regarding the processing of your personal data at [https://kumaskumas.com/pages/ki%CC%87si%CC%87sel-veri%CC%87leri%CC%87n-korunmasi-ve-aydinlatma-metni%CC%87], from the "Kumaskumas.com" Personal Data Protection and Processing Policy ("the Policy") .

This text has been prepared by"Kumaskumas.com" for the purpose of informing our customers (buyers and senders), visitors, suppliers and internet and mobile application users about the processing, storage and transfer of their personal data within the framework of our commercial activities under the "Law" and the relevant legislation.

Your collected personal data may be processed by the Company, within the personal data processing conditions specified in Articles 5 and 6 of the Law, for the following purposes;

  • • Receiving shipments, delivering them to the relevant persons and tracking them,
  • • Providing products and services upon your request (logistics, supply chain management, customs clearance and brokerage services),
  • • Carrying out contractual processes, including payment and collection transactions,
  • • Sending updates regarding shipment tracking operations and offering you suitable delivery options,
  • • Carrying out the necessary activities related to the products and services offered by the Company through the relevant business units,
  • • Enabling you to open an account on our website and/or mobile application and to carry out your transactions electronically,
  • • Complying with legal obligations and Company policies and making the necessary notifications to the competent authorities,
  • • Conducting market research and following marketing trends to ensure that sales targets are achieved,
  • • Following up and managing customer requests and complaints and carrying out customer satisfaction activities,
  • • Ensuring the legal, physical, technical and commercial/business security of the Company and of the relevant persons in a business relationship with the Company,
  • • Ensuring security, particularly transaction security, during the performance of the necessary work by our relevant business units and the execution of the related business processes for carrying out the commercial activities conducted by the Company, and detecting security breaches and taking measures.

  • a. To Whom and For What Purpose Processed Personal Data May Be Transferred

    Your collected personal data may be transferred by the Company, in line with the fulfilment of the purpose stated above, to legally authorised public institutions and authorised private persons, our suppliers, our business partners and third parties, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law.

  • b. The Method and Legal Basis of Collecting Personal Data

    Your personal data is collected through the Company's Support Office, Regional Directorates, Transfer centres, Branch and Agency premises, website, mobile application, telephone and email channels, based on the personal data processing conditions specified in Articles 5 and 6 of the Law, on the grounds that they are necessary for fulfilling our legal obligations under the legislation and our contractual and statutory obligations and for ensuring the operation and security of our business activities, and also, if you give explicit consent, for the purpose of offering our products and services customised according to your tastes and usage habits.

  • c. For What Purpose Your Personal Data Will Be Processed in the Presence of Your Explicit Consent

    Your collected personal data may be processed within the scope of your explicit consent for the purposes of planning and executing the marketing processes of products and services, carrying out profiling and analysis activities, recommending and promoting the products and services offered by customising them according to your tastes, usage habits and needs, carrying out activities related to issuing loyalty cards and running campaign activities, enabling your participation in special events, contests, prize draws and surveys, and sending commercial electronic messages such as advertisements and promotions to the contact information you have shared within the scope of your consent and sharing it with the third parties from whom we receive services in order to provide such delivery.

  • d. The Rights of the Personal Data Owner Listed in Article 11 of the Law

    As the personal data owner, we inform you that, pursuant to Article 11 of the Law, you have the following rights:
    • • To learn whether your personal data is being processed,
    • • To request information if your personal data has been processed,
    • • To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
    • • To know the third parties to whom your personal data is transferred domestically or, if any, abroad,
    • • To request the correction of your personal data if it has been processed incompletely or incorrectly, and to request that the action taken in this regard be notified to the third parties to whom your personal data has been transferred,
    • • To request the deletion or destruction of your personal data if the reasons requiring its processing cease to exist even though it has been processed in accordance with the Law and other relevant legislation, and to request that, in this regard and where your personal data has been processed incompletely or incorrectly, the actions taken be notified to the third parties to whom your personal data has been transferred,
    • • To object to a result arising against you due to the analysis of the processed data exclusively through automated systems,

To request compensation for the damage in the event that you suffer damage due to the unlawful processing of your personal data. You can submit your applications regarding the rights listed above to our Company by completing the "kumaskumas.com" Data Owner Application Form, which you can access at info@kumaskumas.com . Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest; however, if the process requires an additional cost, a fee may be charged to you according to the tariff to be determined by the Personal Data Protection Board.